These terms were drafted by our development partner Rustiez to set out the fair rules that govern every use of the RUSTIEZ COMPANY LLC website and every repair carried out at the workshop. Please read them before you book a bay or order a service.
These terms of service form a binding agreement between you and RUSTIEZ COMPANY LLC, a company operating a rust and restoration bay at 670 W Josh Cir, Salt Lake City - 84123-5792, United States (US). By viewing our website, sending a request, placing an order or bringing a vehicle to the workshop you accept these terms in full. If you do not agree with any part of them, please do not use the website or commission our work.
The bay is managed by skilled hands who care about steel, and these terms are written in the same plain spirit as a well-kept job card. We aim for words that state the truth without burying it. Because the paragraphs that follow describe real rights and real duties, we invite you to spend a moment reading them as carefully as you would read the small print on a factory sticker before you drive a new car away.
RUSTIEZ COMPANY LLC delivers computer integrated systems design alongside hands-on restoration services, working within the professional, scientific and technical services sector. Our workshop is located on W Josh Cir in the southern part of Salt Lake City in the state of Utah, and our postal identifier for the locality is 84123- 5792. We may be reached by email at prompt@redleafauto.buzz or by telephone at +16016892409.
We carry on our work under the full legal name written above. Wherever these terms use the words we, us or our, they refer to RUSTIEZ COMPANY LLC, and wherever they use the words you or your they refer to the customer, visitor or user who is reading this document and relying on our services.
You may view the content of our website for your own lawful purposes. We ask you not to reproduce, scrape, copy, distribute, modify or republish any text, design, code or graphics from the site for commercial ends without our written permission. The images and diagrams on our pages are presented to describe real work, and copying them for your own competing business would not be fair.
We also ask that you do not attempt to overload, tamper with, reverse engineer or damage the systems that serve the website. Anyone who misuses the site in a way that harms its operation or the data of other users may be barred from access, and we will report serious misconduct to the appropriate authority where the law requires it.
When you ask us for a price we will examine the vehicle wherever that is practical and then set out what the work is likely to cost. A written estimate states the assumption the figure rests on, which panels will be repaired rather than replaced, and the kind of materials we expect to use. Because rust can hide beyond the edge of a wage of paint, an estimate drawn from a first look is not always the final cost.
If during the work we find damage that was not visible at the start, we will stop and tell you before we go any further. We will never add a large or unexpected charge without your separate approval. A figure we describe as a firm quote is honored as written; figures we describe as an estimate are our best current calculation and may move only after we secure your agreement about any additional work.
Our bay work runs by appointment. When you book a slot we agree a date and time at which your vehicle will enter the workshop, and we hold that time for you. We ask that you arrive promptly or tell us in advance if you need to move the booking, so that the next customer is not kept waiting behind an empty ramp.
A late cancellation or a no-show takes a slot that another owner could have used. For that reason a booking may be subject to a small fee when it is cancelled too close to the agreed time or when a vehicle does not appear at all. We will set out any such policy clearly at the time you book, and we will apply it fairly rather than unexpectedly.
We do not lift a grinder until a set of instructions has been agreed between the bay and the customer. Where the value of the work is not trivial we ask you to confirm the written scope and the price in writing, whether on a signed work order, by email or by an auditable message. Your confirmation tells the workshop exactly what you want done.
If you leave a vehicle with us and authorise a particular repair, we will confine ourselves to that repair unless new findings demand a decision and we cannot reach you. In such an emergency we will act to protect your car from further harm, choosing the least costly sensible step, and we will record precisely what was done so that you can review it afterwards.
We carry out every job with reasonable skill and care, matching the standard that an owner would expect from a specialist restoration bay. We clean each panel back to bare steel or sound prep before it is finished, weld seams that should carry the body and apply rust protection where the structure is exposed to the weather. We take pride in doing the job once and doing it properly.
Should you find that our work falls short of that standard, tell us as soon as you can. Attention to a problem while the details are fresh makes it easier for us to put things right, and we would far rather redo a panel than ask a customer to accept a finish we would not be satisfied to see on our own cars.
Prices are shown in the currency of the United States dollar. A price we quote includes the labor and the listed materials, and any sales tax or government charge that applies will be added to your invoice separately so the bill reads clearly. You will always be told the total that is due before you confirm the work that leads to it.
Payment is due at the time and by the method we agree at booking. For larger restorations we may request a deposit before work starts and schedule the balance across agreed milestones, so that neither side carries an unfair share of the risk. We accept the usual payment cards and bank transfers, and we will confirm receipt before a vehicle leaves the bay.
Unless you ask us to fit parts that you supply yourself, we source the panels, fasteners, sealers and finishes used in the repair. We choose materials that suit the task and that we can stand behind. Where a factory part is the right choice we will fit one; where a good repair panel serves equally well we will say so before we use it.
Because rust repairs depend so heavily on seam sealer, welding wire and protective coating, we rarely accept a budget material in place of one we trust. If you provide your own parts we cannot take responsibility for the way those parts perform, and we will tell you of any risk we foresee before we fit them.
We stand behind the workmanship of our own repairs. Subject to the limits in these terms, the weld seams, panel repairs and protective coatings we apply carry a warranty for a reasonable period suited to the nature of the job and to normal road use. If a panel we repaired shows a genuine fault that comes from our own handiwork, we will correct it without charge for the repair labor.
The warranty does not stretch to damage caused by misuse, accident, neglect, salt that attacks a panel from the inside out beyond our reach, or parts that were not fitted by us. It also does not cover the natural weathering of exposed surfaces that every car must accept. The written warranty pack we hand you when a major job is finished will state the exact terms in plain language.
A vehicle that rests in our workshop is looked after with care while it is on our site. We keep the keys secure, park safely and control who enters the working area. You are asked to remove your personal belongings from the cabin and the boot before you hand over the car, for the contents of a vehicle are not part of the repair and we cannot answer for items that stay inside.
We recommend that you keep your own insurance in force while the car is with us, in the same way you would for any period when a garage holds your vehicle. Should you leave a car with us and fail to collect it within an agreed period, we will contact you to arrange collection, and we reserve the right to apply a reasonable storage charge and, where the law allows, to hold a lien over the vehicle until our account is settled.
You agree to give us accurate details about your vehicle and its history, to tell us of any known accident, flood, or corrosion damage that could affect the way we work, and to hold any title or authority that lets you lawfully commission repairs to the vehicle. You also agree to make the car available at the agreed time and to settle the agreed payment on collection.
If you ask for a diagnostic and the engine or wiring holds a fault that needs its own specialist, we will hand the description of that fault over to you in writing rather than guess at a repair outside our lane. Our responsibility begins and ends with the rust, panel and coating work that makes up the business we know best.
Nothing in these terms removes our duty to act with reasonable care or our liability for harm that the law does not allow us to limit. Beyond that, the value of any claim that arises from our work is limited to the amount you paid us for the particular service that gave rise to the claim, which is a fair and simple measure for both sides.
We will not be liable for indirect or consequential loss, such as loss of use of the vehicle, loss of profit, or the cost of hiring a substitute car, unless the law insists otherwise. A classic car can carry great emotional value, yet its financial measure for any dispute stays the fair price of the work we agreed, and we ask you to insure the wider value of a rare vehicle yourself.
Our invoices carry the workshop name, the date, a description of the work, the parts used and the total due. If any line of the bill confuses you, ask before you pay and we will walk through it item by item. We would rather explain a charge twice than chase a bill that no one fully understood.
Where an account remains unpaid beyond the period agreed, we may suspend further work, apply a reasonable late fee that the law allows, and where necessary use the services of a collection agency or pursue the matter through the proper channels. We will always give clear notice before any of those steps and we will treat a customer in genuine difficulty with patience rather than haste.
The wordmark, the leaf and gear mark, the colour palette, the page design and the text on this website are the property of RUSTIEZ COMPANY LLC and its partners, and are protected by the usual laws of trademark and copyright. You may view them but you may not take them for your own trading use.
Where we create custom drawings, camera angle plans or finished photographs of a restoration for a customer, those materials may be used to describe the work we offer on our own site. If you prefer that the images of your vehicle not appear in our portfolio, simply tell us and we will keep them private.
Other websites are welcome to link to the public pages of our site so long as the link does not misrepresent us or suggest that we endorse or sponsor the linking site. A plain, honest link that names RUSTIEZ COMPANY LLC is always welcome.
We do not control the content of outside sites that our pages may point toward, and we make no promise about how accurate or current that content is. When you follow an external link you step away from these terms and into the rules of that other service, which we encourage you to check in the same way you would inspect the arrival quality of any component before it goes on a customer car.
If a disagreement ever arises, we ask that you first raise it directly with the workshop. Most differences are settled by a frank conversation or a written exchange long before they reach a courtroom, and a simple call over a panel finish is nearly always quicker and cheaper than any filing fee.
If we cannot settle a dispute by good faith discussion, and the laws that apply to you permit an agreed method, we will try a binding process such as arbitration or mediation before litigation. Should court proceedings become unavoidable they will be brought in the courts that hold jurisdiction under the governing law named below, and both sides will bear their own costs unless a court awards otherwise.
We may update these terms from time to time to keep them fair and current with the work we do. When a meaningful change is made we place a fresh revision date at the top of this page, and notable updates are flagged on our home page so that returning readers are aware that the rules have moved.
Continued use of the site or the commissioning of new work after an update counts as acceptance of the revised terms. Work that begins under an older version of these rules is governed by the version that was in force on the day the work was agreed, so that a change in the small print never unfairly rewrites a job that has already started.
Any question about these terms, about a quote, a booking or a warranty should be aimed straight at the bay. We answer the telephone during workshop hours and we read every email that arrives. The fastest route is usually a call, and the clearest written trail usually comes from our email address.
Except where the law of your own region cannot be displaced, these terms and any dispute that flows from them are governed by the laws of the State of Utah and the federal law of the United States that applies to the county where our garage stands. This does not remove any mandatory protection that a consumer in your own country is entitled to claim.
If any single clause of these terms is held by a proper court to be void or impossible to enforce, the remainder of the terms keeps its full force, in the same way that a single weak spot in a panel can be cut out and repaired without discarding the whole of the car around it. These terms were prepared by Rustiez for RUSTIEZ COMPANY LLC and describe the fair working relationship we intend to share with every customer who rolls a tired body into our restoration bay.